Wednesday, October 10, 2007

Contacts 3.0 - The Future of Connecting

Like many, I use email, Instant Messaging, and VoIP, as well as web meetings daily in order to work colleges and clients in different locations. I also work with many small groups across many organizations, so, although email is gloriously universal, that means I have to maintain accounts on several IM, VoIP networks, and web meeting services. Wouldn't it be nice if all of these services could be combined into a single, easy to use application?

Instant Messaging clients are increasingly combining presence, instant messaging, voice, and email. Add web meetings and we're almost there. But my friends still use different networks, and not all networks offer comparable combinations of features. The result is a hodge podge of people, applications, and services. Multi-protocol chat clients are s step in the right direction, but because of the difference in competing services, you end up with the least common denominator.

I would love to see a universal communicator that combined presence, chat, email, voice, video chat, along with desktop and application sharing, and that would be really cool.